What is a TouchPoint?

touchpoint

noun

"the point of contact, esp. when products or services come into contact with a customer"

Dictionary.com's 21st Century Lexicon, Copyright © 2003-2014 Dictionary.com, LLC


That’s from Dictionary.com, but our definition goes beyond that.

A TouchPoint is any time and way and means of relating for good.

A TouchPoint is when you pick up the phone, send an email, meet in person, or make contact in any way with your Humans.

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To learn how to enter TouchPoint Types,  go here.

To learn how to schedule TouchPoints,  go here.

“Everything you need to know about your humans in one spot.”

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